FAQ

What is included in the Monthly Membership?
  • A reserved weekly 60-minute lesson time. More consistency = quicker growth!
  • A discounted 60-minute lesson equivalent rate
Can I cancel my membership?

Monthly memberships require a minimum commitment of three months or 12 regular lesson opportunities, whichever takes longer.

Cancellation requests may be submitted at any time, but cancellation cannot take effect before the minimum membership commitment has been completed. To cancel a Monthly Membership, students must provide a 30-day notice via email to info@presleymusichouse.com. The 30-day notice period begins when Presley Music House receives the initial cancellation email.

Cancellation takes effect 30 days after that date or when the minimum membership commitment is complete, whichever is later. If the 30-day notice extends into a new billing month, the student will pay only for reserved lessons before your membership ends, at one-fourth of your monthly rate per lesson. Standard lesson cancellation rules still apply.

What if I have an emergency? Will I still be charged for the late cancellation?

Presley Music House understands that true emergencies sometimes arise unexpectedly, including sudden serious illness or injury, urgent family matters, accidents, and unsafe travel or weather conditions that make it unreasonable to attend a lesson. In the event of a genuine emergency that prevents a student from attending a scheduled lesson, the student will be given a make-up credit rather than having to forfeit the lesson. Each emergency credit must be scheduled and used within 30 days of the original lesson date.